Experience
Our experience in building turn-key solutions for clients accross Canada is second to none. We are the originators of computerized one number systems for the quick service restaurant (QSR) industry. With over 40 years of experience, we continue to develop our product as technology evolves.
Reliability
If your computer system is down, you are effectively out of business. Your customers may not wait – they may go to your competitor! That is why it is essential to have redundancy in place. Our systems are designed to fail over seamlessly on call centre, e-commerce sites, and phone systems should the need arise.
Integration
In order to have a complete picture of your business, it is often important that your various pieces of technology are capable of communicating with each other. Often this is accomplished though an Application Program Interface (API). Our interface is extremely robust and versatile, offering flexibility for our clients.
Inventory Management
Control of raw material ingredients is a key factor in ensuring that products conform to their standard recipes. By exploding your finished items against your bill of materials, we can provide a detailed overview of what is coming and going out.
Territory Management
Our unique territory management uses the latest technology to ensure that orders are going to the correct location. Through our integrated reporting system, higher traffic areas and areas of potential improvement are graphically highlighted.
Payment Processing
Authorizing transactions efficiently at the point of sale is necessary to ensure that your business maintains a steady cash flow and a secure network. Ideal for businesses seeking secure, efficient credit card authorization at the point of sale.
the opal advantage
Over 30 years of experience developing software for some of Canada’s largest brands. We create a customized solutions that can be scaled for any industry, and any size of business.
learn moreOrder Processing System for Modern Merchants
Vertically integrated, feature-rich platform customizable for any industry
CALL CENTRE
Quick implementation, streamlined training programs, and redundancy are what sets us apart. Our call centre interface is built for ease-of-use and efficient agent ordering.
WEB ORDERING
Integrated Web Ordering allows for centralized product and order management. No more changing prices in multiple places, or fumbling with reporting from multiple platforms.
POINT-OF-SALE
Our front-of-house POS seamlessly integrates with your Centralized OPAL System. The perfect fit for any business looking to consolidate they systems.
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